🔐 Privacy Policy

This policy describes what data Holder.app collects, how it is used, and how we protect it.

🧾 1. What data we collect

• User's Telegram ID (used for bot authorization)
• Transaction history within the system (send, exchange, deposit, withdrawal)
• Addresses of crypto wallets used for deposits and transfers
• Information about issued cards (card ID, balance, status)

We do not request or store identity documents or personal identification data unless required by a third-party card provider.

💾 2. How we use the data

• To provide access to your crypto wallet
• To process operations: deposits, exchanges, transfers, and card issuance
• To send notifications and provide support
• For analytics and service improvement (in anonymized form)

🛡 3. How we protect your data

All data is stored on secure servers. We apply technical and organizational security measures to prevent unauthorized access, leaks, or data loss.

Access to user data is strictly limited to the Holder.app team.

🔗 4. Sharing with third parties

We do not share your personal data with third parties, except in the following cases:

• When required to issue cards via third-party payment providers
• When required by law or at the request of regulatory authorities
• When technically necessary for integration with exchange providers

📝 5. Data retention and deletion

You may request the deletion of your account and associated data by contacting support.

We may retain minimal records (e.g., transaction history) if required to comply with legal obligations or prevent fraud.

📬 6. Contact

If you have questions regarding privacy or data handling, please contact our support: @holderapp_support

By using Holder.app, you agree to this policy. We may update it without prior notice. The latest version is always available on this page.